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privacy policy

Princess Bee Honey Co., with the trade name Princess Bee Foodstuff Trading LLC, a company registered in Dubai, UAE, operates in Dubai. Protection of your privacy is essential; therefore, we treat it with the utmost respect. We regard all information collected from you as sensitive and protected. Our Privacy Policy refers to all electronic communications between Us (Princess Bee Honey Co.) and You (The Customer).

The information you provide will not be utilised or shared with any third party unless required concerning processing your order, fraud verification, or by law, regulation or court order. Princess Bee Honey Co. expressly disclaims all liabilities arising from any unauthorised use of your personal information, including your financial account information.

We collect information about you during the checkout process at our store.

What we collect and store:

While you visit our site, we’ll track the following:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes such as:

Send you information about your account and order.

  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, Administrators can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

  • Customer information like your name, email address, and billing and shipping information.

Our team members can access this information to help fulfil orders, process refunds, and support you.

What we share with others

We share information with third parties who help us provide orders and store services to you; for example, delivery couriers.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Definitions

For this Privacy Policy:

  • You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Princess Bee Foodstuff Trading LLC, Dubai, UAE.
  • Affiliate means an entity that controls is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Princess Bee Honey Co., accessible from www.princessbee.eu
  • Service refers to the Website.
  • The country refers to the United Arab Emirates.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyse Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may be unable to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies: All About Cookies.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: hello@princessbee.eu
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